DLO Norman North Patient Service Center - Norman, Oklahoma

Gwendolyn VanGundy

I did my labs at this location last week and I was called back by Amy and she had the best bedside manner. She was kind and just kept me so calm during my draw. She is absolutely wonderful at her job, so gentle I didn’t even feel the stick. I will never use another location. Thank you Amy for being so wonderful!

JJ H

We have to visit this DLO lab on a regular basis, due to my husband’s illness, but Chelsea at the Norman North location makes the experience so pleasant!! She remembers us every time we’re in, and is so kind to him. She’s also extremely good at her job! We’ve been to more labs than we can count, but this one is the best by far. Chelsea is a huge part of that !! Thank you for making an unpleasant situation easier on both of us !!

Kanna Ogurie

Came on a Thursday around lunch time for my 1yr old to have blood drawn.
The wait time was so long...The waitlist on the monitor is unreliable because the expected wait time doesn't get updated and even becomes longer. So maybe they are short-staffed, but they still took a long time.

Not a very baby-friendly lab because baby is screaming and they needed more than one person to hold baby's arm while slowly drawing blood.

Staff is nice and doing their best though.

Urshula Daughtry

Amy H. is always kind, professional and gentle with me. This location is by far the best I’ve experienced. It’s super clean, never wait long. It’s my go to choice for all my lab visits. They also take the lab card if your insurance requires you to use it.

austin middleton

I’ve had my blood drawn a few times at this location. My tech was Amy and she was so friendly. I will always use this location and ask for her every time.
This facility is really clean and welcoming.

David Wallace

A few weeks ago I made an appt online for some labs/tests. I have recently returned from a stint in the Peace Corps and they gave me an authorization to have some specific tests done to make sure I didn't contract anything while overseas. DLO was listed as an eligible provider on the search.

When I arrived, the tech was all confused. "We don't have Peace Corps as a payor." I explained the payor was through Int'l Medical Group, and the First Health Network PPO. She brought in a supervisor who repeated they didn't have Peace Corps in their system, didn't know who to contact or bill and wanted to know why the labs were being done. I explained again. She said I'd need to get more info.

I left, and later discovered there was both a phone number and an email address on the authorization form re: who to contact with questions, so I highlighted those and made another appointment. When I went back, I was given the same run around. I patiently explained again and pointed out the highlighted areas re: who to contact with questions/for payment. They were still "confused" as to what the rationale / diagnoses was for the tests. I explained again. Finally, the tech said she would keep the form, check it out, and then call/contact me. This was nearly two weeks ago. I haven't heard anything back. Very disappointing. Clearly this place only cares about being paid and not actually helping folks. 🙁

Jasmine Lyons

Quick and practically pain free experience. Had my labs drawn by Chelsea. She did such an excellent job I didn't even notice the needle ?

Teresa Brown

Great place to go for your lab work needs! I have been going here for a few years now and just love them! The check in process is quick and easy and I rarely have to wait too long. The facility is clean and well organized and they always treat you with kindness and caring attitudes. There is one lady that always seems to get me and I can't remember her name, but more than once she has gone above and beyond to help me in getting orders that seem to go missing or what ever I may need. They are great at their jobs and are amazing at sticking you without having to do it multiple times or causing pain. Would highly recommend them and I travel from Midwest City to have them stick me here!!