CSL Plasma - Hagerstown, Maryland

Gabby Wassell

Friendly staff but was denied a chance to donate a second time due to a bruise from the FIRST donation— no pain, no real injury but definitely a loss of money that was needed immediately, I would only recommend donating once if you bruise even slightly easy. Other than that, not the worst experience.

Edit: Yeah, this place is incredibly inept, disorganized and has turned me away twice now for mundane reasons. This time it was because a doctor (a doctor I never saw or spoke to) “hasn’t reviewed something.” I assume it’s the bruise they gave me, but getting that information is like pulling teeth. “Make sure you call ahead so you don’t waste your gas—“ I had already called ahead. The lines are too long, the staff is slow and don’t seem interested in their patients comfort or wellbeing, and you get turned away for what common sense would dictate as ridiculous reasons. Don’t go here, donation is a wonderful thing to do— but do it literally anywhere else if you don’t want to waste your time, money, gas, and sanity.

Jeremy Snyder

This place is the biggest waste of time. Literally if there is 10 people in front of you in line you're gonna be there 3 hours minimum. The slowest and most disorganized csl I've ever donated at. Never more then 3 people working the floor in the evening. It's truly absurd they offer a service that they can't even manage. They need to stop taking on new donors when they can't even manage the amount they get on a daily basis. Pretty soon no one is gonna come here anymore because even if your the only person there it's a hour minimum.

Zenmar Quintero

HORRIBLE, HORRIBLE experience. It was my 5th time donating plasma and I ended up calling an AMBULANCE shortly after my donation and was taken to the EMERGENCY ROOM at MERITUS because of the RECKLESS, IRRESPONSIBLE, CARELESS phlebotomist who attended me on 03/22/2024 (African American, curly short hair, tall female) I weight 146 pounds and should only donate a bit over 600ml in accordance to my weight but this MORON depleted my system taking over 800ml. I don’t have the courage at this time to describe all the symptoms that I endured that night and I only wonder if this was really a simple “mistake” “which happens” or is this women so ill-headed that she intentionally did this? Either way, this worker should be held responsible for her inadequate, irresponsible and UNPROFESSIONAL conduct. This women was so insensitive to her “mistake” there was no sign of repentance, she unapologetically wondered around the establishment as if she hadn’t caused any harm. Donors already run enough RISKS donating under the proper circumstances and hateful people like her should not be in this field or should ALWAYS be supervised to make sure they’re doing their job right!

Kassandra (Mouth Of The South)

I used to donate about 6 years back but after a while I was "deferred" because my heart rate was ALWAYS TOO HIGH to DONATE,I was under Alot of stress so MY heart rate was typically HIGH throughout the day.... (DEFERRED MEANS- Go get a doctor to say you're okay and then you can come back. ) WELL, RECENTLY I RE-SIGNED UP ON THE CSL PLASMA APP & BEGAN DONATING AGAIN. & It's a lot better than it used to be in MAAANNY WAYS! I DONATE BECAUSE A FAMILY MEMBER DIED DUE TO AN ILLNESS WHERE HE NEEDED PLASMA AND THERE WASN'T ENOUGH,IN TIME FOR HIM. BUT YOU DO GET PAID.
MY ADVICE FOR DONATING -
Bring a throw blanket because it's ALWAYS cold while donating,Bring something to do while you donate.. I bring a book but you can bring your phone & headphones if you want to watch or listen to something while there...[they Have free WiFi] or bring WHATEVER You WANT.

Stacy Centeno

If I could give 0 I would. Worst csl establishment I've been too, they are supposed to open at 7am but don't open the doors until 7:20am ? So on top of waiting inside they make you wait longer outside because they can't open on time while there is 3 people inside just talking.
The workers are so childish and laugh at people and talk about them while the donor has headphones in. Lines are long and the workers will be in the donor area just dancing and singing very unprofessional.

Tamira Cain

I have been donating for a couple of years and now it has been steadily going down. The communication with center changes is non existent and time is not managed well. Got here at 630 to stand in line for half an hour for the doors to open at 7. The screening process can be hit or miss but the first donor didn't make it to the floor 730. With at least 15 of us waiting to go to the floor or screening. Those of us who try to make it in before work are forced to make a choice since we can be leave once we're screened. Having donated with Octopharma at one point I know this does have to be like this. So very disappointed can't wait until there is another option available in the Hagerstown/WV area

Angel Diane

I would give none but can’t leave a review without at least one…for starters this place has almost killed my friend a few times so he weighs about 140 pounds and they are taking a full bottle of plasma from him. And not even paying him for a full bottle they trying to kill ppl and 3 hrs to donates wild

Michael Jandreau

Horrible,open beds everywhere,they stand around and talk to other employees instead of doing their jobs,wanna speed things up,get on your people..Worse location ive been to..